What Are the Main Tasks of an Ecommerce Virtual Assistant?
An e-commerce virtual assistant (VA) is a remote professional who provides essential support to online business owners by handling a wide array of tasks crucial to their e-commerce operations. These tasks may include customer support, where the VA responds to inquiries and resolves issues to enhance customer satisfaction; inventory management, which involves tracking stock levels, updating product listings, and ensuring timely fulfillment of orders; and order processing, where the VA manages the necessary steps to ensure customers receive their purchases efficiently.