Featured Services Overview
What Solelyweb Provides
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- Remote support for entrepreneurs and businesses.
- Dedicated e-commerce and website team to handle operational tasks.
- Helps streamline workflows so clients can focus on core business activities.
- Aims to accelerate business growth and maximise client time.
Key Services
Online Store Setup & Management
- Store setup and ongoing management.
- Product uploads and app/plugin integration.
- Order management and store customisation.
Comprehensive store setup and continuous management to ensure optimal performance. Streamlined product uploads and seamless integration of apps and plugins to enhance functionality. Effective order management and personalised store customisation to create a unique shopping experience.
- Listing, managing, and selling products across platforms such as eBay, Amazon, Shopify, WooCommerce, and others.
Efficiently listing, managing, and selling a variety of products across diverse e-commerce platforms such as eBay, Amazon, Shopify, and WooCommerce. This process involves optimising product descriptions, ensuring competitive pricing, and leveraging marketing strategies to maximise visibility and sales across each platform.
- Managing order flow for accuracy and timely fulfillment across online stores and marketplaces.
Overseeing the seamless management of order processing to guarantee precision and timely delivery across various online stores and marketplaces. This involves carefully monitoring every step of the order fulfillment journey to enhance customer satisfaction and operational efficiency.
- Coordinating mailout orders for upload into stores or order-management systems to ensure accurate dispatch.
Facilitating the organisation of mailout orders for seamless integration into retail systems or order management platforms, ensuring that each dispatch is executed with precision and accuracy.
- Handling inquiries, delivery issues, and returns.
- Support via email, phone, and tools like FreshDesk, ZenDesk, and xSellco.
We specialise in managing customer inquiries, resolving delivery issues, and facilitating smooth return processes. Our dedicated support team is readily available to assist you through various channels, including email and phone. Additionally, we leverage advanced customer service tools such as FreshDesk, ZenDesk, and xSellco to ensure that every interaction is efficient and helpful. Your satisfaction is our priority, and we are here to provide the guidance you need at every step.
- Supporting virtual meetings, workshops, training, calls, webinars, and events to ensure smooth execution.
Coordinating and enhancing virtual meetings, engaging workshops, dynamic training sessions, collaborative calls, informative webinars, and impactful events to ensure seamless execution and a productive experience for all participants.