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What Our Clients Say
What is Virtual Facilitation?
As events such as talks, workshops, trainings, and lessons increasingly move online, the demand for roles like Virtual Facilitator, Virtual Technical Host, Virtual Events Coordinator, Zoom Meeting Host, and Webinar Meeting Staff Facilitator has grown significantly. These professionals are responsible for managing live online events—whether they are workshops, lessons, webinars, or trainings—to ensure they run smoothly and effectively.
This role is akin to a stage manager for live events, ensuring the meeting proceeds seamlessly so that the main speaker or host can concentrate on the content. Typical or basic function of virtual facilitating include the following: .
- Collaborating with participants, trainers, presenters, and tutors to enhance the online learning experience..
- Taking charge of admitting participants
- Maintaining accurate attendance records, assisting with recordings
- Creating breakout rooms to foster meaningful interactions.
- Ensuring a smooth flow of the event i.e. interacting with attendees via chat, addressing their queries in real time, and providing support to enhance their experience.
- Handling various administrative tasks such as sharing webinar documents and resources
- Troubleshooting issues like audio and presentation slide issues to guarantee an uninterrupted learning environment.
In the past twelve months, we have facilitated 30 online meetings using Zoom, along with additional sessions via Microsoft Teams and Webex.
- Zoom
- Microsoft Teams
- Google Meet
- Webex
- Demio
Benefits:
- English speaking
- Available within any Time-zone
- We can run and facilitate up to 100 hours.a month
What does a Virtual Facilitator do?
Virtual Facilitation job descriptions - Samples
Various job titles are associated with this function, such as Zoom Facilitator, Webinar Assistant, Online Webinar Coordinator
Virtual Technical Host (Zoom)
- Overseeing attendance and chat management.
- Creating and managing breakout rooms effectively.
- Ensuring efficient time management and broadcasting timely messages.
- Coordinating the sharing of presentations and virtual whiteboards.
- Actively supporting course leaders.
- Delivering prompt assistance to participants.
Online Worship Coordinator
- Managing the technical aspects of Zoom worship services.
- Creating PowerPoint slides using a standard template.
- Sourcing copyright-free images and music.
- Inviting members to read Bible passages during services.
- Producing new hymn videos.
- Reading a pre-prepared introduction at each Zoom worship service.
- Sending invitation emails.
- Communicating effectively with those leading online worship services.
- Maintaining a database of participants.
- Updating and managing a website that hosts hymn videos and recordings.
- Collaborating closely with the Marketing and Media Coordinator to maximise promotional opportunities across the church.
Virtual Events Coordinator
- Open and host all scheduled live events on Zoom and/or Demio.
- Play pre-recorded training videos and content as needed.
- Monitor the chat and Q&A sections, respond to attendee questions, and escalate leads to the sales team.
- Ensure smooth technical delivery, including sound, video, screen sharing, and breakout rooms.
- Handle live issues calmly and professionally.
- Maintain attendance records, chat logs, and feedback forms.
- Collaborate with sales and marketing teams to understand the goals of each event.
- Provide post-event summaries, attendance reports, and notes for improvement.
- Follow detailed run-of-show schedules and ensure punctuality for every session.
- Assist with customer communication, data entry, or other administrative tasks between events as required.
Zoom Meeting Host
- Manage and support virtual meetings and events.
- Setting up sessions, managing breakout rooms, handling meetings with over 50 participants
- Ensuring everything runs smoothly.
Importance of Virtual Facilitation
Take charge of your live online events—whether they are workshops, lessons, webinars, trainings, or more—and ensure they run smoothly and effectively.
As the shift to online events—such as talks, workshops, trainings, and lessons—accelerates, the demand for skilled professionals like Virtual Facilitators, Virtual Technical Hosts, Virtual Events Coordinators, Zoom Meeting Hosts, and Webinar Meeting Staff Facilitators has never been greater. These essential experts take charge of your live online events, ensuring that every session runs seamlessly and delivers maximum impact. With their support, you can elevate your virtual experiences and engage your audience like never before.
Here are a few answers to our most common questions
Virtual Facilitation FAQs
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1. What is e-Commerce Website Support?
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With e-Commerce Website Support we will be responsible for the day to day management and running of your online store from listing of products to printing of shipping labels and invoices.
- Managing of current online store/s.
- Listing and Updating e-Commerce websites such as Magento, Shopify, WooCommerce with new products
- Listing and Updating marketetplaces such as eBay and Amazon with new products
- Ability to use multi-channel listing software such as ChannelAdvisor, Linnworks etc to list products to store and marketplaces.
- Liaising with warehouse team - Printing and sharing of shipping labels, packlist and invoices.
- Social Media updates on Facebook and Instagram.
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2. What e-Commerce platforms do we help with?
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Shopify, BigCommerce, Magento 2, PrestaShop, WooCommerce, OpenCart, EKM and many more.
If you have an online store on any of these platforms and need help with daily product listings and e-Commerce website support then get in touch with us on 0203 916 5556 or fill in the above job specification form and attach a job description. -
3. Are we able to list products to multiple stores and marketplaces?
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Yes
If you sell through different storefronts and marketplaces we can help list products to these platforms with the use of our multi-channel software Linnworks.
Other multi-channel software we can use to list products includes Channeladvisor, Cloud Commerce Pro, Mintsoft, OnePatch, Selro and more. -
4. How do I request for e-Commerce Website Support?
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Call us on 0203 916 5556 or fill in the above job specification form, attach a job description. We will then setup a face to face or virtual meeting where we can be interviewed by you. After all we are your employee.
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5. How will I pay?
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Payment is easy and simple. After agreeing on a job description we will work for you as a remote employee. This will be based on invoice submission.