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What Our Clients Say
What is Virtual Facilitation?
As events such as talks, workshops, trainings, and lessons increasingly move online, the demand for roles like Virtual Facilitator, Virtual Technical Host, Virtual Events Coordinator, Zoom Meeting Host, and Webinar Meeting Staff Facilitator has grown significantly. These professionals are responsible for managing live online events—whether they are workshops, lessons, webinars, or trainings—to ensure they run smoothly and effectively.
This role is akin to a stage manager for live events, ensuring the meeting proceeds seamlessly so that the main speaker or host can concentrate on the content. Typical or basic function of virtual facilitating include the following: .
- Collaborating with participants, trainers, presenters, and tutors to enhance the online learning experience..
- Taking charge of admitting participants
- Maintaining accurate attendance records, assisting with recordings
- Creating breakout rooms to foster meaningful interactions.
- Ensuring a smooth flow of the event i.e. interacting with attendees via chat, addressing their queries in real time, and providing support to enhance their experience.
- Handling various administrative tasks such as sharing webinar documents and resources
- Troubleshooting issues like audio and presentation slide issues to guarantee an uninterrupted learning environment.
In the past twelve months, we have facilitated 30 online meetings using Zoom, along with additional sessions via Microsoft Teams and Webex.
- Zoom
- Microsoft Teams
- Google Meet
- Webex
- Demio
Benefits:
- English speaking
- Available within any Time-zone
- We can run and facilitate up to 100 hours.a month
What does a Virtual Facilitator do?
Virtual Facilitation job descriptions - Samples
Various job titles are associated with this function, such as Order Processor, Shipment Coordinator, Virtual Logistics Coordinator, Order Manager, and 3PL Order Assistant.
Virtual Technical Host (Zoom)
- Overseeing attendance and chat management.
- Creating and managing breakout rooms effectively.
- Ensuring efficient time management and broadcasting timely messages.
- Coordinating the sharing of presentations and virtual whiteboards.
- Actively supporting course leaders.
- Delivering prompt assistance to participants.
Zoom Meeting Host
- Manage and support virtual meetings and events.
- Setting up sessions, managing breakout rooms, handling meetings with over 50 participants
- Ensuring everything runs smoothly.
Virtual Events Coordinator
- Open and host all scheduled live events on Zoom and/or Demio.
- Play pre-recorded training videos and content as needed.
- Monitor the chat and Q&A sections, respond to attendee questions, and escalate leads to the sales team.
- Ensure smooth technical delivery, including sound, video, screen sharing, and breakout rooms.
- Handle live issues calmly and professionally.
- Maintain attendance records, chat logs, and feedback forms.
- Collaborate with sales and marketing teams to understand the goals of each event.
- Provide post-event summaries, attendance reports, and notes for improvement.
- Follow detailed run-of-show schedules and ensure punctuality for every session.
- Assist with customer communication, data entry, or other administrative tasks between events as required.
Importance of Virtual Facilitation
Take charge of your live online events—whether they are workshops, lessons, webinars, trainings, or more—and ensure they run smoothly and effectively.
As the shift to online events—such as talks, workshops, trainings, and lessons—accelerates, the demand for skilled professionals like Virtual Facilitators, Virtual Technical Hosts, Virtual Events Coordinators, Zoom Meeting Hosts, and Webinar Meeting Staff Facilitators has never been greater. These essential experts take charge of your live online events, ensuring that every session runs seamlessly and delivers maximum impact. With their support, you can elevate your virtual experiences and engage your audience like never before.
Here are a few answers to our most common questions
Virtual Facilitation FAQs
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1. What’s a Website Manager or a Website Administrator?
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Every websites after development needs experts or an expert who will do maintenance tasks and other essential roles in connection with the upkeep of websites. You might call them “Website Manager”, “Content Manager”, “Webmaster”, “Website Administrator” or something else.
- Managing of current online store/s.
- Listing and Updating e-Commerce websites such as Magento, Shopify, WooCommerce with new products
- Listing and Updating marketetplaces such as eBay and Amazon with new products
- Ability to use multi-channel listing software such as ChannelAdvisor, Linnworks etc to list products to store and marketplaces.
- Liaising with warehouse team - Printing and sharing of shipping labels, packlist and invoices.
- Social Media updates on Facebook and Instagram.
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2. What is included in Website Management/Administration plans?
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If you already have your website, we can help maintain, market and promote your website. There are various tasks involved. For example, if you want your website updated immediately with i.e. banner changes, contents, domain issues, code errors etc. then sign up to our “ON DEMAND WEBSITE HELP” plan.
Alternatively, if you want us to fully maintain your personal, business website daily sign up to our “MONTHLY WEBSITE MANAGEMENT” plan. -
3. What type of tasks can I assign or put through?
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Tasks you want completed are entirely up to you. Typical work includes changing banners, adding, deleting text information, product entry, fixing broken links etc.
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4. How will I pay?
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Payment is easy and simple. For example, “ON DEMAND WEBSITE HELP” plan will require immediate half payment. For “MONTHLY WEBSITE MANAGEMENT” plan we will bill clients with monthly invoices.
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5. How will I save money?
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As an individual or as a company signing up to one of our “Website Management” plans will be a huge money saver. The areas in which money will be saved money include following:
- Website hosting is provided to you if you sign up to any of our monthly plans.
- Domain name is provided to you if you sign up to any of our monthly plans.
- Software applications such as Adobe Photoshop, Dreamweaver etc. This is an advantage because as a company you will not need spend over £400 on these applications
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6. How quickly can changes to your site be made?
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Most of the time they are done the same day although larger or more complex changes can take a little more time and are generally completed within 48 hours.