Logistics Administrator
Looking for a proactive and detail-oriented Logistics Administrator? Someone with a background in service delivery, logistics coordination, or administrative operations. Working remotely, we will take responsibility for the entire order processing lifecycle, starting from initial entry to final dispatch confirmation. This includes careful data entry, verifying order details, coordinating with various departments such as warehousing and customer service, and swiftly resolving any discrepancies.
Key responsibilities will include the following:
Coordinate and schedule pickups, collections, and transfers according to client service agreements and service level agreements (SLAs).
Serve as the primary point of contact for client inquiries by communicating timelines, updating order statuses, and managing acknowledgments.
Collaborate with carriers, subcontractors, and internal teams to ensure the smooth execution of services.
Proactively identify and resolve any logistics issues or delays. – Maintain order data in ERP systems and task tracking tools, such as ClickUp.
Manage freight costs, prepare shipping documentation, and approve related invoices.
Review work orders to ensure they provide clear and actionable instructions for the operations team.
Generate operational reports and support both internal and external business reviews.
Raise purchase orders for suppliers as needed.
Work closely with the Client Success and Program Management teams to meet SLAs.
Sounds like a plan? Give us a try. Let's work for you
Benefits
- Reliable, Trustworthy, Friendly
- Good communication
- Long term partnership
- Supportive and friendly team environment
- No long recruitment process just your go to eCommerce team
- Fast learner and experienced problem solver
- Strong organisational skills with great attention to detail
- Able to work independently and follow processes
Hours
Minimum 20 hours per week and more if required.
Our primary working hours are based on GMT/BST, but also available across alternative/different time zones.
Pay
- From £12.50 an hour and above
- Have multiple roles or looking for multiple individuals/personnels?
- Linnworks
- Mintsoft
- Cloud Commerce Pro
- Cin7
- Orderwise
- Shopify
- WooCommerce
- Magento
- Adobe Commerce
- EKM
- eBay
- Amazon
- Fruggo
- Temu
- Walmart
- and more
- Shippo
- ShipStation
- Easyship
- Shipmate
- MyDHL+
- Royal Mail - Click & Drop
- and more
All in one E-commerce support.
We setup and manage your E-commerce store. From product uploads, apps/plugins integrations and configurations, order management to customisation.
Looking for a specific E-commerce service?
Manage and upload listings
Manage, sell, and list products across various marketplaces and sales channels like eBay, Amazon, Shopify, WooCommerce, and more.
Multiple listings to online store and marketplaces
If you sell on multiple stores and marketplaces such as Amazon, eBay, OnBuy, Walmart, Wayfair etc.
We will help list your products using an already multi-channel software you may have such as Linnworks, Channeladvisor, Cloud Commerce Pro and many more.
Let us manage all your orders.
We will keep track of all your day to day orders coming through your online store and marketplaces.
Hook up your shipping carrier and link to your E-commerce store, marketplace or 3PL system. That’s it. You’re good to go. We will print and share all your shipping labels as well as picklist and invoices with your warehouse team to get orders out of the door with ease.
Inventory Management
Synchronise your stock across your sales channels. Keep products, variations and bundles up-to-date, always.
Customer Service Support.
We will communicate with site users or customers over the phone, email, social media where necessary.
Handling customer inquiries, resolving delivery issues, and managing product returns through emails, phone with the use of Customer Support applications such as FreshDesk, ZenDesk, xSellco, etc.