Product Web & Database Owner
Are you searching for a highly organised, technically skilled, and proactive Product Web & Database Owner? This role serves as the central point of ownership for product database and web merchandising. Responsibilities include managing product data integrity, publishing stock information online, coordinating with internal teams (such as sales, warehouse, and purchasing), and ensuring that our online presence—on Shopify and potentially other channels—accurately reflects real-time inventory and product details.
Key responsibilities will include the following:
- Maintain and manage the internal product database (master data) to ensure all product information, including descriptions, dimensions, SKUs, stock levels, pricing, and images, is accurate and up to date.
- Publish and update product listings on the website (e.g., Shopify) and any other online platforms being used.
- Monitor stock levels and regularly liaise with warehouse and purchasing teams to keep the online catalog in sync with actual inventory, including what is in stock, what is out of stock, and expected restocks.
- Manage merchandising by organising product categories, ensuring correct online presentation (images, descriptions, categorisation), and optimising product visibility.
- Collaborate closely with internal teams (sales, purchasing, warehouse, marketing) to coordinate product launches, stock updates, and maintain data consistency.
- Use Excel and/or other tools to generate reports and data exports, such as stock reports, sales versus availability, reorder suggestions, and catalog audits.
- Troubleshoot any database and web data issues to ensure data integrity, consistency, and quality.
- Assist with continuous improvements by proposing process enhancements for data workflows, stock management, web merchandising, or database structure as needed.
- Ensure compliance with any relevant data governance or quality standards within the business.
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Benefits
- Reliable, Trustworthy, Friendly
- Good communication
- Long term partnership
- Supportive and friendly team environment
- No long recruitment process just your go to eCommerce team
- Fast learner and experienced problem solver
- Strong organisational skills with great attention to detail
- Able to work independently and follow processes
Hours
Minimum 20 hours per week and more if required.
Our primary working hours are based on GMT/BST, but also available across alternative/different time zones.
Pay
- From £12.50 an hour and above
- Have multiple roles or looking for multiple individuals/personnels?
- Linnworks
- Mintsoft
- Cloud Commerce Pro
- Cin7
- Orderwise
- Shopify
- WooCommerce
- Magento
- Adobe Commerce
- EKM
- eBay
- Amazon
- Fruggo
- Temu
- Walmart
- and more
- Shippo
- ShipStation
- Easyship
- Shipmate
- MyDHL+
- Royal Mail - Click & Drop
- and more
All in one E-commerce support.
We setup and manage your E-commerce store. From product uploads, apps/plugins integrations and configurations, order management to customisation.
Looking for a specific E-commerce service?
Manage and upload listings
Manage, sell, and list products across various marketplaces and sales channels like eBay, Amazon, Shopify, WooCommerce, and more.
Multiple listings to online store and marketplaces
If you sell on multiple stores and marketplaces such as Amazon, eBay, OnBuy, Walmart, Wayfair etc.
We will help list your products using an already multi-channel software you may have such as Linnworks, Channeladvisor, Cloud Commerce Pro and many more.
Let us manage all your orders.
We will keep track of all your day to day orders coming through your online store and marketplaces.
Hook up your shipping carrier and link to your E-commerce store, marketplace or 3PL system. That’s it. You’re good to go. We will print and share all your shipping labels as well as picklist and invoices with your warehouse team to get orders out of the door with ease.
Inventory Management
Synchronise your stock across your sales channels. Keep products, variations and bundles up-to-date, always.
Customer Service Support.
We will communicate with site users or customers over the phone, email, social media where necessary.
Handling customer inquiries, resolving delivery issues, and managing product returns through emails, phone with the use of Customer Support applications such as FreshDesk, ZenDesk, xSellco, etc.